Advisor Help
REQUEST ACCESS TO THE STAR SYSTEM
Advisor-level access to OSU's STAR System (STAR) requires a new user to complete an submit a STAR System Access Request form. Prior to submitting the form, a new user must have completed University-sponsored FERPA training (available on the OSU Registrar's website under the FERPA and Privacy link) AND have been granted comparable access to OSU's student information system (Banner). To request Banner access, visit the Banner Access Request website.
Completed STAR System Access Request forms should be emailed to starsystem@okstate.edu or faxed to 405-744-8203.
ACADEMIC ALERTS/PROGRESS REPORTS
Beginning Fall 2021, Academic Alerts are submitted and managed through the Slate CRM system. To access Slate, log into my.okstate.edu and click on the "Academic Alert - Slate" link on the Faculty or Advisor tab. Instructions on how to use the new Academic Alert system are available once you log into Slate.
Academic Alerts submitted within the STAR System prior to Fall 2021 are still viewable within system.
ADVISORS' FREQUENTLY ASKED QUESTIONS
There is a pull-down menu at the top right of the system that allows you to select an academic term. Simply click on the term you would like to view. When you first log in, the system will default to the latest enrollment term.
Your assigned students will appear under the "My Assigned Students" section on your Advisor Home page. This list updates based on the term selected in the pull-down menu at the top right of the screen. Only students enrolled in the selected semester will appear in your list.
Check to see if the student is assigned to you in Banner. If you are not listed as an advisor in Banner but should be, contact your department personnel in charge of updating advising assignments and ask to be added as the student's advisor. Updates to Banner take 24-48 hours to be reflected in the STAR System.
If you are correctly listed as a currently enrolled student's advisor in Banner, email starsystem@okstate.edu the student's name, CWID, your name, and your CWID to have the assignment corrected.