Advisor's Frequently Asked Questions (cont.)

For advisors located in advising centers where students check in at a front desk, use the "Advising Appointment Queues" tab, which will show students who have checked in for their appointments (or as walk-ins).  Click the checkbox next to a student's name and use the "Actions" menu to select "Start Appointment" to complete a report.

All advisors can access reports for scheduled appointments from either the "Upcoming Appointments" tab or from the "Advisor Reporting" section on the Advisor Home page by clicking the "Actions" menu and selecting "Add Advising Appointment Report."

Click on the “Upcoming Appointments” tab on your Advisor Home page and locate the appointment you would like to cancel.  Click the checkbox next to the appointment and select “Cancel Appointment” from the “Actions” menu.

Select “Entire Appointment” in the “Cancel Appointment For” menu.

Select “Advisor Cancellation - Enter Message for Student” as the “Reason.”

Enter a message to the student concerning the cancellation in the “Comments” section.

Click on the “Cancel Appointment” button.

Yes, provided the other advisor has set his/her availability and has an open appointment time.  However, many advisors have their own appointment preferences, so it is best to have the student schedule his/her own appointment either through the STAR System or by contacting the advisor directly.  

 

Currently, the notification options available are "Ding" and "E-mail," as listed on your "Advising Appointment Queues" tab. A "Ding" is a quick pop-up message accompanied by a sound that appears when you are logged into the STAR System and are on this tab.  You can also choose to receive an email.  The "Text Message" option is disabled.

 

All users with advisor-level access can view Advisor Reports, as these reports are designed to be shared with other advisors.  All users with advisor-level access can view Notes as long as the note has not been made private by the advisor who created the note (which can be done by checking the box next to their own name in the "Visibility" section of the Note).  Students do not have access to Advisor Reports and only have access to Notes that have been shared with them by an advisor (which can be done by checking the box next to the student's name in the "Visibility" section of the Note).